Supporting members affected by COVID-19
GMCU has a long history of working with our communities and our members.
Our ten branches remain open for business with our staff available to assist in branch or over the phone. In the immediate term, we are taking additional steps to ensure that our branch premises are regularly sanitised, and have suspended or limited all non-essential business travel by our employees. We will continue to monitor advices by the World Health Organisation and Australian Departments of Health, take actions appropriate to protect the health and safety of our employees and our communities.
However, we understand that in the current environment, our members may prefer alternative means of conducting their banking. Convenient access continues to be available via GMCU’s internet banking, mobile app, Visa card, ATM, contactless digital wallet and telephone banking services.
We are also here to assist if our customers find that their employment or businesses are affected. There are a range of options available for us to work together through these unprecedented times. We encourage any of our members experiencing financial difficulty as a result of COVID-19 to contact us to discuss the options available for GMCU to assist.
Current branch opening hours
For week commencing 23 March 2020:
When attending a GMCU branch, we ask that you observe appropriate physical distancing rules for the protection of the health and safety of our members and staff.